Samuel Fakiyesi MBA, CMgr MCMI | Business Development Analyst

Who I Am

About Me

Dynamic MBA graduate and qualified Chartered Manager with extensive experience in business development and operations management. I spearhead process redesign initiatives, achieving a 25% boost in service efficiency and a 20% revenue increase through data-driven insights.

I have a proven ability to lead teams, enhance client handling capacity, and facilitate stakeholder alignment. My expertise spans performance tracking and continuous improvement methodologies, driving operational excellence and strategic decision-making across diverse business environments.

With a unique background combining law (LL.B), an MBA, and Chartered Management status, I bring analytical rigour, strategic vision, and strong communication skills to every engagement — bridging the gap between business needs and technical solutions.

Location Luton, United Kingdom

Phone 07727 463 900

Focus Business Analysis & Transformation

Availability Open to Opportunities

What I Do

Skills & Expertise

Core Business Analysis

Business Analysis

Requirements elicitation, BRD and FRD documentation, user stories, and business case development.

Expert

Process Mapping

AS-IS and TO-BE process mapping using BPMN and SIPOC frameworks to resolve bottlenecks and streamline operations.

Expert

Stakeholder Management

Facilitating workshops, aligning cross-functional teams, and managing communication between business and technical stakeholders.

Expert

UAT Coordination

Planning and coordinating User Acceptance Testing to improve system adoption and client satisfaction scores.

Expert

Change Management

Leading business transformation initiatives and embedding change across organisations for sustainable improvement.

Expert

Gap Analysis

Identifying performance gaps between current and desired states to inform strategic improvement roadmaps.

Expert

Data Analysis & Tools

Data Analytics

Extracting actionable insights from complex datasets using Excel and Power BI to inform executive decision-making.

Expert

Excel & Power BI

Advanced modelling, pivot tables, interactive dashboards, and data-driven performance reports for leadership teams.

Expert

SQL

Querying relational databases for data extraction, transformation, and reporting to support business intelligence.

Proficient

Jira & Azure DevOps

Managing backlogs, sprints, and workflows across Agile and Waterfall project delivery environments.

Proficient

Visio & Miro

Creating professional process diagrams, wireframes, and collaborative visual frameworks for project documentation.

Proficient

Agile & Waterfall

Delivering projects end-to-end using both Agile sprints and structured Waterfall methodologies depending on project context.

Expert

Management & Strategy

Continuous Improvement

Championing Lean and operational improvement initiatives that identify inefficiencies and drive lasting performance gains.

Expert

SWOT Analysis

Conducting in-depth strategic analyses to evaluate business positioning and inform data-backed decision-making.

Expert

Team Leadership

Leading high-performing operational teams, mentoring staff, and cultivating a culture of excellence and accountability.

Expert

Financial Analysis

Budget planning, financial modelling, forecasting, and performance evaluation to support strategic business decisions.

Proficient

Risk Analysis

Identifying, assessing, and mitigating business and project risks to protect delivery timelines and outcomes.

Proficient

Workflow Optimisation

Redesigning end-to-end workflows to boost productivity, reduce turnaround times, and improve service delivery.

Expert

Tools & Technologies

Excel

Power BI

SQL

Jira

Confluence

Azure DevOps

Visio

Miro

Monday.com

BPMN / SIPOC

My Journey

Work Experience

Oct 2025 — Present Current

Business Development Analyst

Local Scope Limited

Led business transformation initiatives, redesigning operational workflows and boosting service efficiency by 25%. Conducted AS-IS and TO-BE process mapping using BPMN and SIPOC frameworks, resolving bottlenecks to cut turnaround time by 30%.

Facilitated stakeholder workshops to document and validate requirements in BRDs, FRDs, and user stories.
Developed data-driven dashboards, enhancing visibility and contributing to a 20% revenue increase.
Coordinated UAT processes, improving system adoption and client satisfaction scores by 15%.
Served as liaison between business stakeholders and technical teams, ensuring alignment on scope and implementation.

Jun 2023 — Oct 2025

Team Leader (Operations)

Next Step Support Limited

Oversaw operational teams, enhancing workflow processes to elevate efficiency and service delivery. Implemented targeted improvements that boosted client handling capacity by 20% without increasing headcount.

Leveraged Monday.com and Microsoft Excel for performance tracking and data-driven resource allocation.
Created performance reports and dashboards to inform management decisions.
Championed continuous improvement initiatives, identifying and eliminating process inefficiencies.
Enhanced team output through effective mentoring, coaching, and leadership.

Dec 2019 — May 2023

Senior Project Manager

Swift Realtors Limited

Oversaw operational teams, implementing improvements that boosted client handling capacity by 20% without increasing headcount. Utilised Monday.com and Excel for tracking performance metrics and facilitating data-driven resource allocation.

Generated performance reports and dashboards to aid management in decision-making and strategic planning.
Enhanced team efficiency through targeted workflow redesign initiatives.
Improved resource allocation using performance tracking tools and analytical methods.
Fostered a culture of continuous improvement across operational teams.

Dec 2019 — May 2023

Business Solicitor

Fanda Legal Practitioners

Provided expert advice on business incorporation, drafted legal documents, and managed case portfolios. Enhanced analytical, research, and drafting skills applicable to compliance and regulatory management.

Advised clients on business formation and compliance matters across multiple sectors.
Drafted a broad range of legal documents for diverse clientele.
Represented clients in proceedings and negotiations using strong stakeholder communication skills.
Managed multiple case portfolios simultaneously with rigour and attention to detail.

Education & Qualifications

2024 — 2026

Chartered Manager (CMgr MCMI)

Chartered Management Institute

Level 7 Diploma in Leadership & Strategic Planning

2023 — 2024

Master of Business Administration (MBA)

York St John University, London

Global Business Strategy • Data Analytics • Finance

Prior

Law (LL.B)

Obafemi Awolowo University

Contract Law • Legal Research • Critical Analysis

My Portfolio

Projects & Case Studies

01

Bookstore 002 — Full BA Engagement

The Problem

An online bookstore needed a structured, scalable platform but lacked defined business requirements, system scope, and a delivery roadmap — creating risk of misaligned development and wasted spend.

My Approach

Conducted stakeholder workshops to elicit requirements, produced a full BA Work Plan, detailed Business Requirements Document, SWOT Analysis, and system wireframes across all key modules (dashboard, blog, reviews, refunds, returns).

The Outcome

Delivered a complete, audit-ready documentation suite giving the development team clear scope, acceptance criteria, and a shared visual blueprint — eliminating ambiguity from day one.

BA Work Plan Requirements Doc SWOT Analysis Wireframes

Business Analysis Process Mapping Requirements Wireframing

02

Blog Management System — Process Design

The Problem

A content platform's blog management workflow was undocumented, leading to inconsistent publication, missed approval steps, and no clear accountability across the content team.

My Approach

Mapped the complete end-to-end content lifecycle using draw.io, capturing creation, review, approval, publication, and archival stages in a clear BPMN-compliant process diagram with swimlane accountability.

The Outcome

The team had a single source of truth for their content process, reducing publication errors and providing a foundation for automation and system integration in future phases.

Process Flow Diagram Swimlane Map

BPMN Process Mapping Draw.io Workflow Design

03

Operational Performance Dashboard

The Problem

Management at Local Scope Limited had no real-time visibility into operational KPIs, relying on manual, ad-hoc reporting that delayed decision-making and obscured performance trends.

My Approach

Designed and built interactive performance dashboards in Excel and Power BI, connecting data sources, defining KPI metrics with stakeholders, and creating automated reporting views for weekly leadership reviews.

The Outcome

Leadership gained instant visibility into performance across all teams. Data-driven decision-making directly contributed to a 20% revenue increase within the reporting period.

KPI Dashboard Management Reports

Power BI Excel Data Analysis KPI Reporting

04

Business Transformation — Workflow Redesign

The Problem

Operational workflows at Local Scope Limited had grown organically, creating bottlenecks, duplicated effort, and slow turnaround times that were directly impacting client satisfaction and service capacity.

My Approach

Led a full AS-IS analysis using BPMN and SIPOC frameworks, facilitated cross-functional workshops to validate findings, then designed the TO-BE state with prioritised improvements. Coordinated UAT and managed the change rollout with all stakeholders.

The Outcome

Service efficiency improved by 25%, turnaround time reduced by 30%, and client satisfaction scores rose by 15% following implementation — all without additional headcount.

AS-IS / TO-BE Maps BRD & FRD UAT Plan

BPMN SIPOC Change Management Stakeholder Management

What Others Say

Testimonials

"Samuel's analytical mindset combined with his legal training made him an invaluable part of our team. His attention to detail, structured thinking, and ability to manage complex client portfolios consistently delivered strong outcomes for the firm."

O

Olayiwola Basorun Managing Partner, F and A Law Firm

"Samuel has been instrumental to the transformation of our operations. His process redesign work delivered a 25% boost in efficiency and directly contributed to a 20% revenue increase. He is the kind of analyst every growing business needs."

O

Oluwasubomi Adeyanju CEO, Local Scope Limited

"Samuel brings a rare blend of strategic thinking, operational discipline, and people leadership. His dashboards gave us visibility we never had before, and his stakeholder management consistently kept delivery on track."

A

Andy Wheeler CEO

Let's Connect

Get In Touch

I'm always open to discussing new opportunities, collaborations, or how I can help your organisation leverage data and business analysis for better strategic outcomes.

Email samuelolumide@fakiyesi.com

Phone 07727 463 900

LinkedIn samuel-fakiyesi-mba

Location Luton, United Kingdom

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